ERROR:
JavaScript is not enabled. You must enable JavaScript in your browser to use this form
Please fill in a valid value for all required fields
Please ensure all values are in a proper format.
Are you sure you want to leave this form and resume later?
Are you sure you want to leave this form and resume later? If so, please enter a password below to securely save your form.
Save and Resume Later
Save and get link
You must upload one of the following file types for the selected field:
There was an error displaying the form. Please copy and paste the embed code again.
Apply Discount
You saved
with code
Submit Form
Submitting
Validating
There was an error initializing the payment processor on this form. Please contact the form owner to correct this issue.
Please check the field:
Fields
KQED Live Stream Problem Report - IMPORTANT NOTE: This form is currently not working on iPhones, please use another device to fill out the form
Please provide as many details as possible to help us in the troubleshooting process.
Your name
*
First Name
*
Last Name
*
Email
*
Date and time you first noticed this bug
*
https://kqed.formstack.com/forms/images/2/calendar.png
Month
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Day
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Year
2023
2024
Hour
01
02
03
04
05
06
07
08
09
10
11
12
Minute
:
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
AM/PM
AM
PM
What kind of device are you using to listen to the stream?
*
Smart Phone or Tablet
The computer I'm using to fill out this form
Internet Radio or other
Other
What kind of cell phone or tablet are you using?
*
iPhone
Android
iPad
Other
Which cell phone carrier do you use?
*
Verizon
AT&T
Sprint
T-Mobile
Other
Enter Cell Phone Carrier if "Other"
Enter device if "Other"
What kind of device?
What operating system?
Use pulldown to select the app or browser you are using to stream
*
This web browser
A different web browser
KQED mobile app for iPhone
KQED mobile app for Android
TuneIn app
NPR One app
iTunes
Alexa
Other
Name of app or browser used to play stream
Use pulldown to select the problem
*
Stream disconnects and reconnects
I cannot access the regular stream on my device
Long pause before connecting
Sponsor message plays repeatedly
Sponsor message plays, but live stream never starts
Audio stutters or repeats
Stream was playing, but is now rebuffering
I cannot access the pledge-free stream on my device
I need a pledge-free stream access code
Sound quality is poor
Other problem not listed here
Please describe the problem in as much detail as possible
Other information you believe would be helpful
Please include screenshots if possible
Upload a File
No File Chosen
File uploads may not work on some mobile devices.
Upload Another File
No File Chosen
File uploads may not work on some mobile devices.
Previous
←
Next
→
Form secured by
Formstack
Enter your save and resume password
Cancel
Confirm
